As domestic electronic components gradually entered the era of low profit, export cross-border e-commerce began to lead more and more electronic component suppliers to embrace "Internet + industry" to attack overseas markets. By 2018, the online trading model has become an important development direction and trend in the field of electronic components export sales. However, after smoothly landing several major operating sites such as channels, payment, logistics, and warehousing, many cross-border e-commerce platforms with long-term strategic vision began to pay attention to the last stop of the brand's trip to the sea - customer service.
Due to global development and unbalanced demand, some overseas companies have less than one demand for spare parts, and there is no platform on the market that can collect all industrial products. Wenzheng Technology meets the needs of different levels of overseas users, helping overseas small and medium-sized enterprises, after-sales maintenance platforms, overseas makers, electronic enthusiasts and other users to solve the difficult requirements of authentic electronic components, providing them with high quality and low price. A platform for electronic components. At present, the global market of the layout mainly covers markets in Southeast Asia, Europe, North America and South America, with users in 191 countries and regions such as the United States, Canada, Russia, Mexico, Brazil, Spain, France and Italy.
For buyers from all over the world, when choosing a platform to buy, a very important criterion is: Does this e-commerce platform or website have professional online customer service or after-sales channels to protect its own interests. On the Wenzon Technology website, the customer service is always ready to respond to customer inquiries and answers. 24X7 24/7 call center, customers can consult and apply for after-sales service with customer service representatives and technical support representatives at any time via online chat interface, direct phone call or email.